ORDER GUIDELINES

Minimums 

Our minimum screen printing quantity is 12 pcs per style.

Payment

Payment must be made in full unless otherwise stated. If the amount is not paid in full, your order will not be processed. We accept PayPal and all major credit cards.

Artwork format we accept

All artwork must be submitted in Clean Vectors (CDR, AI, EPS, SVG, or PDF) or high res bitmaps 300 DPI PSD, PNG, EPS, or PDF.

What we need from you.

Submit all artwork at the actual size you wish them to be printed and make sure artwork is on a transparent background. Image resolution at least 300 dpi. Please remember to leave all artwork in layers, convert all fonts to curves or outlines. We would prefer submitted artwork to be color separated and film/print-ready if possible. We will not process an order with poor-quality artwork. Our max print size is 12w x 14L

Artwork approval

The customer must approve all artwork via email with a digital mockup. Artwork must be checked for spelling error color, sizes, and placement of the design on the substrate. It is imperative you look at your mockup, as this is how your design will be printed.

Quote & Estimate

Quote, or estimate is good for 30 days unless stated otherwise.

Cancellations

An order that is canceled before printing will be subject to a cancellation fee based on the total value order plus a restocking fee. NO cancellations will be allowed if the order is already in production or any printing has been done.

Turnaround Time

Our turnaround time is usually 10-14 (M-F) business days, plus shipping time depending on the size of your order, and placement. Turnaround time begins when an invoice is paid in full, and customers approve the artwork.

Manufacturer Defect

We are not responsible for manufacturing inconsistencies such as color variance, inconsistent sizing, and labeling errors. We will do our best to catch any manufacturing inconsistencies or defective products. We will notify you of any shortages or damages.

Out of Stock Items

Endlessinkprinting is not responsible for items that are out of stock. All garments are ordered after you approve your mockup. If items are out of stock, we will provide you with a list of possible replacements, and must be approved by you before using your chosen item.

Shipping

We generally ship via UPS and FedEx. Once your order is shipped, you will receive a tracking number. Endlessinkprinting will not be responsible for delayed shipping due to bad weather, strikes.